FAQ’s

Contact us and further information > FAQ's

FAQ's

>How long does it take to ship the item?

>How long does it take to deliver the item?

>Are Weekends Included in Working Days?

>How does Shipping time frame work?

>When will I receive the delivery information?

>Why have I not received my order confirmation email?

>Where is my order?

>Will I receive notification on the day of delivery from courier?

>Which post codes/ areas do you deliver to?

>Delivery to Scotland & Scottish Highlands?

>Delivery to Northern Ireland?

>Is there tracking available?

>Do you offer Room Of Choice Delivery?

>Do you offer express delivery?

> What happens if I am not present on the day of delivery?

>Do you offer assembly?

>Why has my payment come back into my account?

>When can I cancel my order?

>When can I make changes to the order?

>How does returning a product process work?

>How does replacing a damaged part process work?

> How does exchange process work?

> Why does my rolled mattress smell?

> When should I dispose of my old bed or mattress?

> I want to place a large order for my business.

> What happens if I don't like it when it arrives?

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